The Assistance Bureau is an association of insurance claims and technical assistance companies and certified experts
Our vision- independent objective assessment of losses, timely qualified technical assistance, professional expertise
Our ambition- easily and quickly adapt to insurance market situations, solve emerging problems, constructively contribute to reducing the number of disagreements and disputes between consumers and insurance companies, spread the idea of ethical, high-quality claims assistance
OBJECTIVES
Technical and insurance claims assistance in life and non-life insurance products. The assistance office seeks
To create added value in the insurance services sector
Contribute to the development of the insurance business, sustainable growth and high-quality, advanced and transparent administration of insurance claims
To coordinate the activities of the members and form the strategy of insurance claims assistance companies
To solve the issues of legal regulation, licensing and self-regulation of the activities of insurance claims assistance companies
To mediate in the management of insurance claims disputes, to strengthen the role of conflict prevention